Shipping Policy
Thank you for your purchase from Kowa Sporting Optics! We aim to provide you with a seamless shopping experience, including prompt processing and shipping of your orders.
Processing and Shipping Timeframe:
We strive to process and ship all orders within 1-2 business days from the date of purchase. Please note that orders placed on weekends or holidays will be processed the next business day.
Shipping Services:
Products purchased will be shipped via UPS or FedEx. We do not ship parcels via USPS. Purchases at or over $500.00 qualify for free ground shipping service. Expedited shipping options are available at additional cost to be calculated at checkout.
Shipping Confirmation:
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. This email will be sent on the same day your order is shipped, allowing you to easily track your package's journey to your doorstep.
Contact Us:
If you have any questions or concerns regarding the shipping of your order, please feel free to contact our customer service team at customerservice@kowa.com. We are here to assist you with and ensure your shopping experience is as smooth as possible.